Check out the patch notes for the v18 Kritias Expansion here: http://forums.maplestory2.nexon.net/discussion/45974

Kaiiea

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  • Anyway to refund a founders pack? Mods?

    Olujiwan wrote: »
    If you paid for the pack using a credit card, you can try doing a chargeback.
    Dinner wrote: »
    Thank you, I'll reach out to them tomorrow afternoon soon as they open!

    I wouldn't suggest a charge-back. Go to Nexon support and try asking what your options are there. They are the only ones who can answer that question for you.

    Charge-backs are a very quick and easy way to get banned from all services the receiving end offers. So if you do, realize you are likely never playing any Nexon affiliated game again. Always try support first, they are often happy to help you out. I am not saying Nexon works this way, cause frankly I don't know, but most other companies are very swift about punishing a chargeback.

    You were right on spot. Nexon definitely works this way and, having worked in fraud before, I would never suggest a chargeback unless absolutely necessary.

    In case anyone is curious here is a snippet from the Terms of Use: We may suspend or terminate your account if for any reason a charge you authorize us to make to your credit card or SMS/phone billing cannot be processed or is returned to us unpaid or refunded and, if such event occurs, you shall immediately remit to us payment for such charge through the use of another credit card or other payment mechanism.
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