Check out the patch notes for the v18 Kritias Expansion here: http://forums.maplestory2.nexon.net/discussion/45974
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If you paid for the pack using a credit card, you can try doing a chargeback.Thank you, I'll reach out to them tomorrow afternoon soon as they open!
I wouldn't suggest a charge-back. Go to Nexon support and try asking what your options are there. They are the only ones who can answer that question for you.
Charge-backs are a very quick and easy way to get banned from all services the receiving end offers. So if you do, realize you are likely never playing any Nexon affiliated game again. Always try support first, they are often happy to help you out. I am not saying Nexon works this way, cause frankly I don't know, but most other companies are very swift about punishing a chargeback.
You were right on spot. Nexon definitely works this way and, having worked in fraud before, I would never suggest a chargeback unless absolutely necessary.