Check out the patch notes for the v18 Kritias Expansion here: http://forums.maplestory2.nexon.net/discussion/45974
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Since the Social aspects play a prominent roll in MS2 there should be features to help us keep connected to the people we meet. While also making it easier for them to know who we are. I think it's a waste for a player to re-add everyone on their other character's friend list and re-apply to a Guild where their other character is a member of. It's a waste of limited slots and makes playing new characters tedious. There should be Display names and Guild/friend list access account wide.
Display/Family names. Simply a singular unoriginal name for an entire account where people can refer to you the player. You can even make it a privacy option for those who would like to be called by their original character name. At this point, it's common for platforms to have this feature. A lot of them have a hidden number to identify who is who. MS2 can make use of their current original naming convention combined with a Display Name.
Give us the option to continue our friend list and give access to the Guild our other character is in. That way there's not so many overlapping slots in our Friend/Guild Member Lists.
Just my thoughts on how to improve things. The more options the better. Nexon can even make changing Display Names a microtransaction.