Check out the patch notes for the v18 Kritias Expansion here: http://forums.maplestory2.nexon.net/discussion/45974

Cant play , Launcher goes WEIRD

MrStasMrStas
MapleStory 2 Rep: 560
Posts: 19
Member
edited 6:02AM August 18, 2018 in Tech Support
When i click the launcher it opens normally and when i move the mouse cursor over the launcher
it start to pop a different random blank windows and random MyPc folders that makes the launcher unusable , i cant click on anything inside the launcher,
anything i click i just spam more random pop ups.

Here a video that explain the issue :
https://vimeo.com/user87506978/review/280951149/15652cc4ce

and here a picture that explain the issue:
https://imgur.com/a/GWz8MDu

Things that i tried :
* I restarted PC many times
* Re-downloaded & reinstalled game launcher and game files
* Installed launcher a different folders all over the computer
* tried to launch as admin

PC Build (if that helps) :
AMD Ryzen 5 x2600
GTX 1080
16RAM
Win 10

Nothing fix the problem.
Please guys help a friend up ! nexon support is pretty lame and i probly wont get answer by them.
Will nexon ever do something right ?

Comments

  • ConsciousConscious
    MapleStory 2 Rep: 1,235
    Posts: 77
    Member
    Your video doesn't work.

    And also, if you're trying to access MS2, you do realize that the servers won't launch again until official release or unless you have a founder's pack to reserve your name, right????
  • JirachuJirachu
    MapleStory 2 Rep: 540
    Posts: 6
    Member
    As Concious mentioned, your video link is broken.This happens with nexon launcher in general, right?
    I've never heard of anyone having this issue before. Nexon support isn't the greatest, but you should still send them a ticket on the meantime in case you can't get an answer here.
    Keep in mind the game is only up for name reservations if you have a founder's pack. The release date will be announced on August 21.
  • kawingshekkawingshek
    MapleStory 2 Rep: 7,465
    Posts: 567
    Member
    edited 3:01PM August 18, 2018
    A big reminder for everyone trying to help, I would advise to not click on any links because the user has already made multiple posts about this, as the video link is broken and the image doesn't tell much but I'm more concerned if this is some attempt to keylog or other malicious malwares lurking behind those links.

    ____________________________________________________

    Ever thought of reformating your PC and try with a fresh installed PC to attempt to get the launcher working?
    In your case you've tried everything but that as no one else seem to have this issue. It seems to be leaning more towards your own client side. Another thing that might be an issue could be either you attempting to access from a service region that isn't being supported is what I can tell by looking at the folder/files name of the language.

    FYI

    I'm pretty sure I've seen this post before.

    http://forums.maplestory2.nexon.net/discussion/35659/cant-open-the-game-nexon-launcher-goes-weird
    http://forums.maplestory2.nexon.net/discussion/35190/launcher-most-weird-bug

    I'm not sure making another post will be helpful as you have been adviced to submit ticket about it and warned from bumping your old post.
    Making a new post doesn't really help either.

    GMMewlynne wrote: »
    Hello, this has been forwarded to our team. Please note that we might ask you to submit a ticket if we require further info. :) Thanks!

    If anyone else is experiencing a similar issue, please let us know.
    MrStas wrote: »
    GMMewlynne wrote: »
    Hello, this has been forwarded to our team. Please note that we might ask you to submit a ticket if we require further info. :) Thanks!

    If anyone else is experiencing a similar issue, please let us know.

    Ticket has be made as well , hope u guys really take care of this


    Olujiwan wrote: »
    Please don't bump your thread.

    I have personally never seen this issue and if you can't seem to fix it with reinstalling the launcher client, then I am not sure what would help.

    I think you may want to submit a ticket with Nexon here.
  • MrStasMrStas
    MapleStory 2 Rep: 560
    Posts: 19
    Member
    kawingshek wrote: »
    A big reminder for everyone trying to help, I would advise to not click on any links because the user has already made multiple posts about this, as the video link is broken and the image doesn't tell much but I'm more concerned if this is some attempt to keylog or other malicious malwares lurking behind those links.

    ____________________________________________________

    Ever thought of reformating your PC and try with a fresh installed PC to attempt to get the launcher working?
    In your case you've tried everything but that as no one else seem to have this issue. It seems to be leaning more towards your own client side. Another thing that might be an issue could be either you attempting to access from a service region that isn't being supported is what I can tell by looking at the folder/files name of the language.

    FYI

    I'm pretty sure I've seen this post before.

    http://forums.maplestory2.nexon.net/discussion/35659/cant-open-the-game-nexon-launcher-goes-weird
    http://forums.maplestory2.nexon.net/discussion/35190/launcher-most-weird-bug

    I'm not sure making another post will be helpful as you have been adviced to submit ticket about it and warned from bumping your old post.
    Making a new post doesn't really help either.

    GMMewlynne wrote: »
    Hello, this has been forwarded to our team. Please note that we might ask you to submit a ticket if we require further info. :) Thanks!

    If anyone else is experiencing a similar issue, please let us know.
    MrStas wrote: »
    GMMewlynne wrote: »
    Hello, this has been forwarded to our team. Please note that we might ask you to submit a ticket if we require further info. :) Thanks!

    If anyone else is experiencing a similar issue, please let us know.

    Ticket has be made as well , hope u guys really take care of this


    Olujiwan wrote: »
    Please don't bump your thread.

    I have personally never seen this issue and if you can't seem to fix it with reinstalling the launcher client, then I am not sure what would help.

    I think you may want to submit a ticket with Nexon here.

    ive tried to sent a ticket , they didnt help me ..
    and i know servers are down , igot pack