Let's enjoy the final days! Check out what changes and events started this March here: http://maplestory2.nexon.net/en/news/article/56485/sunset-in-maple-world
MapleStory 2's servers will be officially closing on May 27th: http://maplestory2.nexon.net/en/news/article/56486/service-discontinuation

Discontinued Service

CMKyriosCMKyrios
MapleStory 2 Rep: 4,050
Posts: 343
Administrator
edited 3:18PM March 25, 2020 in Official News
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Dear Maplers,

With extremely heavy hearts, we are deeply saddened to inform you that we will be closing down the Global MapleStory 2 service on May 27th, 2020.

We are forever grateful for your patience and dedication to MapleStory 2 as we tried to rework the game starting with Project New Leaf, but ultimately we’ve decided that we will not be able to provide the type of service that would live up to your expectations. We took a hard look at the current state of the game and its future roadmap, and sadly reached the conclusion that it would be difficult to maintain long-term continuation of the game while remaining true to what made MapleStory 2 your MapleStory 2.

As part of this news, we are disabling the ability to purchase additional Blue Merets and Meso Tokens effective today. We will continue to support MapleStory 2 throughout the next couple months, although this will be our last update. The game will still be available free-to-play via the Nexon Launcher and Steam.

Additionally, we’ll be running several closing community and in-game events to celebrate our last few months together. You can check out the details here.

Please see below for a timeline of the MapleStory 2 service closure, as well as our refund policy.

Timeline
  • March 18, 2020 after maintenance
    • Blue Merets and Meso Tokens can no longer be purchased. Any remaining Blue Merets in the inventory can still be used.
    • Refunds will be processed for qualifying purchases. Please see details regarding our refund policy below.
    • Final in-game and community events will begin.
  • May 27, 2020
    • Close MapleStory 2 servers.
    • Close MapleStory 2 website, forums, and Discord.
  • June 26, 2020
    • Discontinue Customer Support for MapleStory 2.
Refund Policy
  • Purchases made via the Nexon Launcher or through our website between December 11, 2019 12:00 AM PST and March 18, 2020 8:00 AM PDT will be refunded the full price in NX.
  • Refunds will be made in NX; the same type of NX (Credit or Prepaid) that was used to make the original purchase.
  • For any questions, please contact Customer Support.
  • [Updated March 25th] We would like to offer Steam players credit in NX Prepaid for Blue Meret or Meso Token purchases between made December 11, 2019 12:00 AM PST and March 18, 2020 8:00 AM PDT if purchases were made with Steam Wallet in-game.
    • In order to do this, please contact Nexon's Customer Support team, rather than Steam's Customer Support. Provide us with proof of the purchases (screenshots) you made from your Steam's account history.
    • Please note that we will continue to uphold Steam's Refund Policy and refunds will not be granted if it does not fall within their guidelines.
    • We cannot refund MapleStory 2 DLC Packs purchased through Steam. Only Blue Meret purchases made within the time window above are eligible for credit in NX.

We are very thankful for the support we’ve had since MapleStory 2 was announced. Our players are some of the most passionate and committed, and we have enjoyed the experience of creating this game with all of you. Thank you to everyone who stayed with us and took the time to share feedback and creativity. You made the overall experience so wonderful.

- The MapleStory 2 Team

Comments

  • NakagyoNakagyo
    MapleStory 2 Rep: 570
    Posts: 7
    Member
    I knew this was bound to happen but is still sad to hear that a mmo in which you invested so much time and hope is goin to shoot-down, i wish you to get a successor that could take back your hold legacy from ms1 (but in 3D),
    AngelWingsABstusaderCMKyriosfallonstalonsLimeGanja
  • AngelWingsABAngelWingsAB
    MapleStory 2 Rep: 660
    Posts: 6
    Member
    edited 10:45PM March 20, 2020
    I am crushed! I have been playing MS2 since day 1. ... and of course, Maplestory since 2005. I've been having a great time! So sad.

    maplestory-2.jpg
    stusaderCMKyriosfallonstalonsLimeGanja
  • stusaderstusader
    MapleStory 2 Rep: 2,070
    Posts: 41
    Member
    Man, this is really depressing.

    I guess I'm not too surprised considering the state of the game, but I didn't expect it to be so soon. Never even got a second anniversary.
    CMKyriosfallonstalons
  • FaelightFaelight
    MapleStory 2 Rep: 5,965
    Posts: 290
    Member
    NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
    stusaderCMKyriosfallonstalonsLimeGanja
  • RealNeeDRealNeeD
    MapleStory 2 Rep: 810
    Posts: 7
    Member
    </3 , ..............................................................................
    CMKyrios
  • HotafoxHotafox
    MapleStory 2 Rep: 1,810
    Posts: 83
    Member
    Will be KMS 2 still on-going?
    Is there any chance to ask for a transfer?
  • CMKyriosCMKyrios
    MapleStory 2 Rep: 4,050
    Posts: 343
    Administrator
    Hotafox wrote: »
    Will be KMS 2 still on-going?
    Is there any chance to ask for a transfer?

    They are still going. A service transfer is not something we can do.
  • ZekeNazariZekeNazari
    MapleStory 2 Rep: 1,030
    Posts: 10
    Member
    Is the entire game being shut down? Like, I won't be able to log in after May 27 or is it just the corporate.
  • fallonstalonsfallonstalons
    MapleStory 2 Rep: 640
    Posts: 24
    Member
    This is so sad ive been in tears all day , this game is amazing it will be greatly missed
    LimeGanja
  • JanalahJanalah
    MapleStory 2 Rep: 700
    Posts: 9
    Member
    Why don't you merge servers? And instead of blaming "as we tried to rework the game starting with Project New Leaf, but ultimately we’ve decided that we will not be able to provide the type of service that would live up to your expectations" (this sounds like a dummies spit) do what other gaming companies do, such as WoW, they get gripes all the time but always listen to community, and each expansion is on there terms, with input from their fans, bitterly disappointed, most of us invested money and time in this game, you should look at other options in my opinion, Cheers
    iinfernofallonstalonsLimeGanja
  • fallonstalonsfallonstalons
    MapleStory 2 Rep: 640
    Posts: 24
    Member
    Janalah wrote: »
    Why don't you merge servers? And instead of blaming "as we tried to rework the game starting with Project New Leaf, but ultimately we’ve decided that we will not be able to provide the type of service that would live up to your expectations" (this sounds like a dummies spit) do what other gaming companies do, such as WoW, they get gripes all the time but always listen to community, and each expansion is on there terms, with input from their fans, bitterly disappointed, most of us invested money and time in this game, you should look at other options in my opinion, Cheers

    i agree 100% you are so spot on
  • fallonstalonsfallonstalons
    MapleStory 2 Rep: 640
    Posts: 24
    Member
    Janalah wrote: »
    Why don't you merge servers? And instead of blaming "as we tried to rework the game starting with Project New Leaf, but ultimately we’ve decided that we will not be able to provide the type of service that would live up to your expectations" (this sounds like a dummies spit) do what other gaming companies do, such as WoW, they get gripes all the time but always listen to community, and each expansion is on there terms, with input from their fans, bitterly disappointed, most of us invested money and time in this game, you should look at other options in my opinion, Cheers

    i agree 100% you are so spot on

    they could of done alot but chose not to im so dam sad im done playing any games this destroyed me been crying all day
    LimeGanja
  • OcgineerOcgineer
    MapleStory 2 Rep: 805
    Posts: 7
    Member
    edited 10:07PM March 18, 2020
    Srsly all they had to do was translate the Korean language and have everything else be equal to the Korean version, welp back to KSM2 then I guess.
    fallonstalonsLimeGanja
  • fallonstalonsfallonstalons
    MapleStory 2 Rep: 640
    Posts: 24
    Member
    Ocgineer wrote: »
    Srsly all they had to do was translate the Korean language and have everything else be equal to the Korean version, welp back to KSM2 then I guess.[/quote you right there alot of maplers who are mad at nexonright now the way the did this its bs
  • fallonstalonsfallonstalons
    MapleStory 2 Rep: 640
    Posts: 24
    Member
    im gonna be honest here as far i can see, nexon is done maple really lmfao yu people have no clue
  • fallonstalonsfallonstalons
    MapleStory 2 Rep: 640
    Posts: 24
    Member
    im gonna be honest here as far i can see, nexon is done maple really lmfao yu people have no clue
    if they think we all goine back maple 1 nope
  • fallonstalonsfallonstalons
    MapleStory 2 Rep: 640
    Posts: 24
    Member
    huge mistake onnexonhere yall just lost the game
  • fallonstalonsfallonstalons
    MapleStory 2 Rep: 640
    Posts: 24
    Member
    lots of tears here nexon do you even care ?
  • fallonstalonsfallonstalons
    MapleStory 2 Rep: 640
    Posts: 24
    Member
    lots of tears here nexon do you even care ?
    played maple 1 since 2006 wont be back its not the same after playing maple2 ty for the fun time can stop crying
  • fallonstalonsfallonstalons
    MapleStory 2 Rep: 640
    Posts: 24
    Member
    Huge mistake nexon