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Awake Reward Error

BlazuroBlazuro
MapleStory 2 Rep: 200
Posts: 5
Member
in Tech Support
Hi there maple world, I'm having a little trouble with receiving my awakening rewards. I claimed them about an hour now and still nothing, and I also tried to do it on two different browsers and it still didn't work. Am I not reading in between the line somewhere? or is it just an internal Error?

Comments

  • CMKyriosCMKyrios
    MapleStory 2 Rep: 2,855
    Posts: 189
    Administrator
    Once you claim the Grand Awakening Wonders, it should appear in your mail of the first character you log into. Then it's activated from your Misc tab which starts the calendar on day one. If you're still having problems claiming it (e.g. you're certain it's missing), contact our CS team: https://support-maplestory2.nexon.net/hc/en-us
  • ShadowsBeneaShadowsBenea
    MapleStory 2 Rep: 3,880
    Posts: 457
    Member
    CMKyrios wrote: »
    Once you claim the Grand Awakening Wonders, it should appear in your mail of the first character you log into. Then it's activated from your Misc tab which starts the calendar on day one. If you're still having problems claiming it (e.g. you're certain it's missing), contact our CS team: https://support-maplestory2.nexon.net/hc/en-us

    if I don't use it till the release of the new hero can I still use it? or does it expire before they are released?
  • CMKyriosCMKyrios
    MapleStory 2 Rep: 2,855
    Posts: 189
    Administrator
    CMKyrios wrote: »
    Once you claim the Grand Awakening Wonders, it should appear in your mail of the first character you log into. Then it's activated from your Misc tab which starts the calendar on day one. If you're still having problems claiming it (e.g. you're certain it's missing), contact our CS team: https://support-maplestory2.nexon.net/hc/en-us

    if I don't use it till the release of the new hero can I still use it? or does it expire before they are released?

    I would advise that you use it now. The rewards from it are account-bound, and so you'll be able to move these to your new character upon making it. You can claim the reward from any character on the account, as it's shared between your characters.