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cant log in by google account, again!!!

CeesumCeesum
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edited 9:12PM October 9, 2018 in Tech Support
After fixed, it works for one day. And now, it happens again!!!
Does anyone have the same issue?
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Comments

  • CeesumCeesum
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    Ok, maybe its the internet issue. It works now, sorry for bothering you guys
  • AresiaAresia
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    Some of us are still having issues sadly
  • NXLIMENXLIME
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    Can you provide more information on this? A screenshot will help us a lot identifying the problem :)
  • zerokqpzerokqp
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    yeah same issue with me here is a screen shot FvjFpb3
  • zerokqpzerokqp
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    zerokqp wrote: »
    yeah same issue with me here is a screen shot https://imgur.com/a/FvjFpb3
    CrystalDark
  • KokomaruKokomaru
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    edited 11:27AM October 10, 2018
    NXLIME wrote: »
    Can you provide more information on this? A screenshot will help us a lot identifying the problem :)

    Can we please get compensation for this issue. I still can't play the game and everyone else that doesn't have a google account is having fun. Please change my account to a nexon account or fix the issue please? The OP posted a screenshot if the exact issue. I already submitted a ticket.
  • AresiaAresia
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    Same issue here as the posted screen shot. I would like an option to transition to a Nexon account. This is something I feel really needs to happen for all those affected. It would likely be a big undertaking but in the long run I think it would be best for all parties.
  • CrystalDarkCrystalDark
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    ok so i was not the only one with this same issue U941MDJ.png
  • MuldoonMuldoon
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    edited 11:54AM October 10, 2018
    I am also having this issue again (the third time, actually). I know there was a proposed fix yesterday involving the History Settings/Cache/uncheck a box, but in this moment I continue to have the problem.

    Edit: I am also seeing the blank white page. Facebook login page loads in its entirety, but sadly I have a Google-linked account.
  • TrueCalamityTrueCalamity
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    got mine to work i gone to properties then compatibility and ran the program for windows 7 and worked out for me
    BoboTheInsane
  • LuskaeLuskae
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    got mine to work i gone to properties then compatibility and ran the program for windows 7 and worked out for me

    I did the exact same thing but running it for Windows 8 instead and it worked for me :). Hopefully this trick will help other people, thanks!!
    BoboTheInsane
  • MuldoonMuldoon
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    Thanks for sharing this info; I did try it for both 7 and 8, and sadly no dice. Some people on reddit talked about this potential fix, seems to help some people. I've cleared cache and cookies in IE and Microsoft Edge; unchecked the box for history and data cache in IE history settings as suggested in other threads. Still nothing. When I'm connected, the game plays fine and no other issues.
  • iHealUiHealU
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    Really makes me wish I just created a Nexon account. This is the third time people have to play the waiting game for something they paid for back in Head Start.
  • MuldoonMuldoon
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    iHealU wrote: »
    Really makes me wish I just created a Nexon account. This is the third time people have to play the waiting game for something they paid for back in Head Start.

    I couldn't agree more. I was very patient and understanding with the first few occurrences; what's frustrating about this go 'round is that others are claiming their issues were resolved with these other things they could try, but I'm seeing no success there.
  • CeesumCeesum
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    ok so i was not the only one with this same issue U941MDJ.png[/quo
    NXLIME wrote: »
    Can you provide more information on this? A screenshot will help us a lot identifying the problem :)

    yes! U941MDJ.png
  • CeesumCeesum
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    ok so i was not the only one with this same issue U941MDJ.png

    This is the problem I have, and today it shows up again... cant load the page
  • BunniiBunnii
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  • iSpankstaiSpanksta
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    Im also having this problem again, I cant believe we didn't get compensated for it especially while it was "head start". I would at least like to switch my google account to a Nexon account.
  • BunniiBunnii
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    Started working for me :)
  • MuldoonMuldoon
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    Bunnii wrote: »
    Started working for me :)

    Did you do anything differently? We're desperate here...